FREQUENTLY ASKED QUESTIONS
PRODUCTS
We only sell our Research Chemicals for research purposes.
We sell the 6-APB (Benzo, Benzofury) Succinate variant.
It depends on the product whether it can be returned. For example, if there is an expiration date on the product or if it is a vulnerable product on grounds of hygiene (hygiene products), we will not take it back.
All the research chemicals on our website have a purity of >98%.
All of the products on our website are fully legal within Europe.
DELIVERY
For all information regarding delivery, please take a look at this page.
We guarantee delivery for all shipping methods with track & trace. This means that if your order is not delivered, an investigation will be started by us at the transport company u choose for, and your order will be sent again or you will get your money back.
With the delivery option "Untracked shipment" we do not refund any money if your order is not delivered, nor do we resend the order. An investigation cannot be started with this option due to the lack of track&trace.
PAYMENTS
We offer the following payment options: Bank transfer, Cryptocurrencies.
- Bitcoin
- Litecoin
- Dash
- Dogecoin
- Ripple
- Monero
- Digibyte
- Ethereum
- LISK
- zCash
- USDT
- Ada
- TRON
- vEuro
- USDCoin
- Solana
- Binance-Coin
- Banckrypto
If the order number is not in the description of your payment, the payment cannot be processed automatically. This is not a problem, and you can just forward a receipt and your order number to the help desk, and we will sort it out as soon as possible.
If you make the payment from a Dutch bank, it will be in our account immediately. If the payment is made before 16.30, the payment will be processed the same day, and your order will be shipped the same day.
A payment from a foreign bank can take up to 48 hours to reach our account. As soon as it is in our account, the payment will be processed automatically, and the order will be shipped as soon as possible.
When you receive the invoice in your mail, it means that the payment has been processed. Always make sure to put the order number in the description of your payment to avoid delays in payment processing.
WHOLESALES
The bulk discounts are listed on the product page for all products. If you are looking for a larger quantity than the bulk discount allows, please contact us to see if a better price is available. For more information, please send us a message WhatsApp at: +31 616861500 or email us at infoeu-supremetaps.com.